Concord Hospital is committed and required to provide meaningful and equal access to medical services and program by facilitating communication of essential information to all of our patients in a language and manner they understand, including sign language and/or foreign language interpreters and assistive devices. Every effort will be made to provide an interpreter in a timely manner. These services will be provided to the patient and their companion through the utilization of a variety of methods on a 24-hour basis. These services will be provided free of charge to people who need them for effective communication. For assistance, please contact any hospital personnel or the Nursing Supervisor, who serves as the program administrator. Call (603) 225-2711 or TTY/TDD at (603) 228-7135. We invite you to download our assistive needs request checklist which includes the information below and give it to your nurse upon your next admission.

The following is a listing of devices and services offered to assist you during your stay.

Vision Impaired:

• Big button phones
• Large print forms
• Braille phone pad

Deaf or hard of hearing:

• Interpreter video - conferencing (Deaf Talk)
• Sign language interpreter
• Closed caption TV box with remote
• TTY device
• Amplifier stereo listener (Pocket talker)
• Phone amplifier
• Amplified desk phones with volume control handsets
• Phone with strobe light
• Closed caption TV box with remote

Disabled:

• Nurse call blow tube
• Nurse call squeeze bulb
• Nurse call touch pads
• Dialogue RC air phone

LEP (Limited English Proficiency):

• Telephone conferencing - interpreter
• Interpreter video - conferencing (Deaf Talk)
• Foreign language interpretter