Visiting Guidelines

Concord Hospital recognizes the value of family and friends in the healing process. Family and friends, in good health, including children accompanied by an adult, are welcome to visit during visiting hours or as arranged to accommodate patient and family needs. We respect our patients’ rights to restrict or refuse visitors.

We ask that you please adhere to the following visiting guidelines:

• Anyone recently exposed to a communicable disease (such as chicken pox, measles, whooping cough) should not visit.
• We request no more than two visitors with a patient at one time. Patients are often so pleased to know of your concern that they hesitate to mention that they’re tired, weak or uncomfortable. Please make your visits brief and leave promptly at the end of visiting hours. Visitors may be asked to leave the room during treatments or examinations.
• Food is not always an appropriate gift. Please ask the patient’s care provider about dietary restrictions before bringing any food or drink to a patient.
• Smoking is not allowed in the hospital or on its grounds.
• Special arrangements must be made with the patient care staff to use the private dining room for small celebrations such as birthdays or anniversaries.
• In certain situations, it may be necessary to appoint a member of the family or close friend as a spokesperson to disseminate information to other concerned family members and friends. This will facilitate communication between the patient’s family and care providers. Please inform your care provider who your contact person will be and where he or she can be reached.

Visiting Hours

Patients wishing to restrict visitors should speak with a member of their care team. Please don’t hesitate to tell visitors if you are tired and need to rest.

The Family Place (Maternity, Gynecology, and Pediatrics)

24-hours/day for immediate family
3 to 8 pm for family and friends (18 years and older)
Quiet time: 1 to 3 pm

Grandparents, significant others, and siblings of newborn and pediatric patients may visit The Family Place at any time, provided they do not exhibit cold or flu-like symptoms. Visitors 18 years and older, other than immediate family, may visit from 3 to 8 pm. The Family Place has locked doors for privacy and security. Entry during visiting hours will be by phone at the doors. This policy provides additional protection for our patients against the potential exposure to viruses and bacteria.

Medical & Surgical Units

All visitors: 11 am to 8 pm

Clinical Decision Unit (CDU)

All visitors: 11 am to 8 pm
If visiting a CDU patient, use the Emergency Department entrance and check-in with the Emergency Department's front desk staff.

Pediatrics/Young Adults

Parents: Unrestricted hours, one parent may room-in at no charge
All visitors: 11 am to 8 pm

Intensive Care Unit & Cardiac Care Unit

Immediate family and significant others; unrestricted hours based on patients condition. Visits may be limited at the discretion of the nursing staff. We offer Patient Phone Network — a free voice mail service for families of ICU patients, which provides access to a personalized voice mailbox where families can retrieve updates on their loved ones' medical conditions.

Progressive Care Unit & Telemetry Care Unit

All visitors: 11 am to 8 pm
Immediate family and significant others may visit at times outside normal visiting hours depending on patient condition and visiting circumstances

After-Hours Access

For the security and privacy of our patients, all doors of the hospital are locked after 8 pm. After 8 pm access is available only through the emergency department. All visitors are requested to stop at the security office (located at the rear of the Emergency Department), where they will be issued a visitor badge.